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Matchday
How To Get To Molineux
5
Travelling to Molineux by Car
Where can I park on a matchday?
I’m travelling by train
I’m travelling by bus
I’m travelling by plane
Matchday Timings
5
What times do car parks open on matchdays?
What time do the turnstiles open?
What do I do if I am late for kick-off?
What time does the ticket office open on matchday?
What time does the Molineux Megastore open on matchday?
Road Closures
17
Road Closure Information
Where will the road closures be in force?
I park in the Waterloo Road Car Park? How does this affect me?
I park in the Steve Bull Car Park. How does this affect me?
I park in the Wanderer Car Park. How does this affect me?
See all 17 articles
Matchday Ticketing
3
I have lost / forgotten my ticket
Is the ticket office open on matchdays?
Can I re-enter the stadium after leaving?
Matchday Facilities
7
Is card / contactless payment available in the stadium
Is there a cash machine / ATM at the stadium?
Is there a Fan Zone at Molineux?
Is there wi-fi available at the stadium?
Can I store luggage at the stadium?
See all 7 articles
Matchday Security & Safety
13
Prohibited Items
How can I report an incident?
Will I be searched before entering the stadium?
What is licensed standing?
Can I smoke or vape inside the stadium?
See all 13 articles
Matchday Requests
3
How can I arrange a PA Announcement and big screen message / dedication?
How can I arrange a message / dedication in the matchday programme?
Matchday tributes / memorials
Matchdays For Children & Babies
2
Can children attend matches?
Are you bringing a child/children/vulnerable person to a match?
Matchday Guides
1
Home Matchday Guide 23/24
Away Fixtures
1
Car Parking for Away Fixtures
Matchday - Wolves Women
4
What time do the turnstiles open for Wolves Women fixtures at New Bucks Head?
Is there a matchday programme available to purchase at Wolves Women fixtures?
Is there food and drink options at New Bucks Head for Wolves Women fixtures?
How do I gain entry to New Bucks Head for Wolves Women fixtures?
SEAH Stadium - Wolves Women
3
How do I get to SEAH Stadium by car?
How do I get to SEAH Stadium by public transport?
Is parking available at SEAH Stadium?
Ticketing
Purchasing Tickets
11
How can I buy tickets?
How can I purchase tickets online?
How do I purchase tickets using Virtual Venue?
When do home tickets go on sale?
Can I purchase tickets for my friends or family members?
See all 11 articles
Existing Bookings
6
How will I receive my tickets?
I've not received my tickets
Ticket refund
Is my home ticket still valid if the fixture changes?
Upgrading a home ticket
See all 6 articles
Season Tickets & Waiting List
6
Can I buy a Season Ticket?
Away Season Tickets
How can I join the season ticket waiting list?
How can season ticket holders book reserved cup tickets?
I've lost or damaged my Season Ticket card
See all 6 articles
Ticket Exchange
13
What is ticket exchange?
How to resell a ticket through the ticket exchange
How will I receive my credit following a resale?
If I list my ticket for resale, will it show up for other supporters to purchase online straight away?
I have several members in My Network; can I use my account to withdraw their funds?
See all 13 articles
Away Ticket Ballot
10
What is the away ticket ballot?
How do I enter the away ticket ballot?
Can I enter myself and other friends / family at the same time?
If I am successful in the ballot, how will I find out?
If I enter the ballot for more than one supporter, is there a chance that one of us will be successful and the other will not?
See all 10 articles
Loyalty Points
3
What is the loyalty scheme and how are loyalty points earnt?
How can I view my loyalty points total?
When are loyalty points added?
Ticketing - Wolves Women
8
How can I buy tickets for Wolves Women fixtures?
Can I purchase tickets online for Wolves Women fixtures?
Can I purchase tickets on the gate for Wolves Women fixtures?
When do tickets for Wolves Women fixtures go on sale?
How do I purchase tickets for Wolves Women away tickets?
See all 8 articles
Ticketing Terms & Conditions
5
Ticketing Conditions of Sale
Loyalty Scheme Terms and Conditions
Ticketing Admin Fee Terms & Conditions
2024/25 Season Ticket Terms & Conditions
Away Season Ticket Terms & Conditions
Fans
Feedback and Complaints
2
Fan Services
Fan Complaints Procedure
Celebrations and Memorials
2
Can the club assist with my special occasion or celebration?
Can the club assist with a memorial for a loved one?
Worldwide Wolves
3
What is Worldwide Wolves?
How can I find out if there is a supporters club near me?
Can I register or create a new supporters club with Worldwide Wolves?
Charity Requests
6
Can I apply for a charitable donation?
Can local sports teams or groups request signed items?
Can supporters request signed items?
What is Wolves Wishes and how can I apply?
What is the Wolves Foundation?
See all 6 articles
Policies
8
Equality Policy
Acceptable Behaviour Policy
Ground Regulations
Safeguarding Policy Statement
Privacy Policy
See all 8 articles
Molineux
Wolves Museum
4
What is the Wolves Museum?
What are the museum opening hours?
Where can I buy a ticket for the museum?
I am visiting the museum, where can I park?
Stadium Tours
4
Is it possible to have a tour of the stadium?
How can I book a stadium tour ticket?
Where can I park ahead of my stadium tour?
Can I have a refund on my stadium tour ticket?
Wolves Account
Wolves Account
17
What is a Wolves Account
Why do I need to create a Wolves Account?
Who needs a Wolves Account?
When will I use my Wolves Account?
I already have an account for the ticketing website – do I need to create a Wolves Account?
See all 17 articles
Wolves TV
9
What is Wolves TV?
How much does Wolves TV cost?
How do I subscribe to Wolves TV?
I am having issues with my video / audio feed
My feed keeps buffering
See all 9 articles
Wolves App
5
Is there a Wolves app?
How can I download the Wolves App?
What devices support the Wolves App?
I can't login on the Wolves app
I can't login to ticketing on the Wolves app
Wolves Rewards
8
What is Wolves Rewards?
Who is eligible for Wolves Rewards?
How is Wolves Cash collected through Wolves Rewards?
How can I spend my Wolves Cash earned through Wolves Rewards?
Why is my Wolves Cash pending on my Wolves Rewards account?
See all 8 articles
Wolves Cash
13
What is WolvesCash?
Who is eligible to earn WolvesCash?
Which purchases are eligible for WolvesCash?
When is WolvesCash awarded?
Will there be a Wolves Cash bonus payment for 2024/25 Season Ticket Holders and when will it be awarded?
See all 13 articles
Megastore
Molineux Megastore
8
Where is the Molineux Megastore?
What are the Molineux Megastore opening hours?
Is the Megastore accesible for disabled supporters?
Can I purchase retail products online?
Can I buy a gift card for the Molineux Megastore?
See all 8 articles
Online Megastore & Mail Order
5
Returns and exchange information.
Do I need an account for the online megastore?
Do I get an email confirmation for my purchase?
Do I receive information that my order has been despatched?
Can I buy a shop gift voucher online?
Accessibility
Accessibility Facilities
23
Disabled facilities and services overview
Access Guide
I have a blue parking badge, is there a car park for disabled supporters?
Are there accessible entrances for disabled supporters?
Can stewards assist disabled supporters at the stadium?
See all 23 articles
Accesible Ticketing
11
How can I register as a disabled supporter?
Where do disabled supporters sit at Molineux?
How do I get a personal assistant ticket to help me?
Can I bring a guide dog?
I need a personal assistant. Who can I bring to help me?
See all 11 articles
Membership
Memberships
8
What is the MyWolves membership?
What is the International Membership?
What is the Young Wolves membership?
What is the #Wolfpack membership?
What is the Dribblers membership?
See all 8 articles