If for any reason you are unhappy with your purchase, return it to us within 28 days of receipt in an unworn/unused condition for a full refund. Unfortunately, we no longer offer exchanges for items purchased online. 

Once an order has entered the processing phase, it cannot be cancelled. 

We are unable to exchange, or refund customised printed shirts or accept responsibility if a player leaves the club or changes his squad number. 

Personalised shirts may only be returned if faulty, unsuitable sizes cannot be returned. 

Returns should be marked for the attention of:

Wolves Direct
Molineux Stadium
Waterloo Road
WV1 4QR.

We would advise that you send the goods by Special Delivery. As Wolverhampton Wanderers cannot accept any responsibility for items lost in the post. Postal charges are the responsibility of the customer unless the goods returned are faulty.