Below is a series of steps to check if you believe your WolvesCash balance is incorrect

- WolvesCash is awarded after the 28day refund period for merchandise and the day after the event for tickets – please check purchase date accordingly.

- Visit this will show current balance and pending transactions

- If the link above doesn’t show any transactions, visit: and ensure that ‘Your linked client ref:’ matches the correct supporter number

- If the balance shows transactions but not the expected purchase – check that the purchase is eligible: i.e any merchandise item other than gift cards, or home premier league tickets, away coach travel, museum/stadium tour tickets.

- If there are still issues please contact with your Wolves Account and supporter number details.