Billy Wright Stand Upper Tier:

  • A lift pass scheme is in place.
  • The lift is located in the main reception area, and a valid lift pass must be shown to use it.
  • Before booking tickets, check lift availability by emailing [email protected]


When applying, supporters should provide:

  • Their supporter number
  • Why they need lift access
  • How long they will need it (match-by-match or permanent)


Stan Cullis Stand:

  • Supporters can use the lift at entrance AE1 (between the Stan Cullis Stand and the ticket office).
  • A steward will scan your ticket and escort you to the lift.
  • Friends and family should use the normal turnstiles to help reduce lift queues.


Steve Bull Stand Upper Tier:

  • Lift access is not required because the turnstiles are at street level.


Important Safety Information:

  • In an emergency evacuation, lifts cannot be used.
  • A rescue system is in place to help wheelchair users evacuate safely.
  • If you have mobility issues that make stairs difficult, we do not recommend booking seats in the upper tiers.