You will receive email confirmation once we have received your order.

Your order will then be listed as processing until the item is dispatched, at which point you will be notified via email.

When processing this could mean that your order is currently in the picking queue, the printing queue* or is in the dispatch queue.

We cannot advise customers on their current place in these queues.

*printing queue can contain items waiting to be printed, items currently being printed or items that have been printed. Items cannot be cancelled once they have entered this stage.