Wolves have taken the decision to close Molineux and its associated functions from Sunday 15th March until further notice, for the health, welfare and safety of its staff, supporters and stakeholders.
The ongoing protection of our employees and fans during the coronavirus (COVID-19) outbreak is our number one priority, and we hope our supporters understand our decision at such a critical time.
The period of closure will be reviewed regularly and communicated with supporters via wolves.co.uk and @WolvesHelp on Twitter, and we will continue to offer online or phone services where possible.
The following areas of Molineux and the club are affected:
The Wolves Megastore will close from Sunday 15th March until further notice - with online sales continuing at shop.wolves.co.uk where the full range of product is available.
Customers will be unable to place click-and-collect orders during the Megastore's closure, but retail customer services contact information and hours of operation remain unchanged.
The club will review this decision regularly and will re-open the store at the earliest appropriate time.
Molineux Ticket Office
The Molineux Ticket Office will close from Sunday 15th March until further notice - however online and phone queries will still be serviced via firstname.lastname@example.org or 0371 222 1877, between 10am and 5pm, Monday to Friday.
All future ticket sales have been suspended, but as previously announced tickets for postponed games will remain valid when the fixtures are rearranged.
Supporters who wish to obtain a refund on tickets purchased for home matches can make such a request by telephone or email.
In order to receive a refund on away match tickets, the tickets must be posted to: Ticket Office, Molineux Stadium, Waterloo Road, Wolverhampton, WV1 4QR (Wolves cannot be held responsible for any refund applications lost in the post).
Refunds will be issued using the original payment method and may take up to seven days to process.
Conference and Banqueting
In line with all other areas of the club, Molineux as a venue is closing from Sunday 15th March.
Our conference and banqueting team will contact everyone affected by this decision, and endeavour to reschedule where appropriate.
If you want to contact the team please email email@example.com or call 0371 222 2220 (Option 5).
All Wolves Foundation activities at Molineux, Foundation Arena and all other community facilities are postponed until further notice.
Our Schools and Education teams will continue to operate within school and college facilities, whilst they remain open.
For any enquires please contact firstname.lastname@example.org.
Museum and Tours
The Molineux Museum is closed and Molineux Tours are cancelled until further notice. Both will re-open and re-start at an appropriate time, which will be communicated on wolves.co.uk and @WolvesHelp on Twitter. Refunds will be available for any cancelled tour or museum tickets.
Goalden Goal Superdraw
The Goalden Gate Superdraw’s door-to-door service will be temporarily suspended, however the draw will continue as normal. For more information please visit wolves.co.uk/shop/goalden-gate-lottery.