Please see the following communication from the Premier League:


Authorities have advised that all match tickets (pre-purchased through the UK) must be collected in China. Please find details of collection points below:


Nanjing, Match Day 1, Wednesday 17th July

Newcastle United v Wolverhampton Wanderers: 18:00

Manchester City v West Ham United: 20:30


Pre-Match Day Collection: Tuesday 16th July 10:00-11:00 and 17:30-19:00

Shangri-La Nanjing Hotel, 329 Zhongyang Road, Gulou District, Nanjing, 210037

Premier League representative in foyer with signage


Match Day Stadium Collection: Wednesday 17th July 16:00-21:00

Window 8, West Ticket Office

Nanjing Olympic Sports Centre



Shanghai, Match Day 2, Saturday 20th July

Play-Off: 17:00*

Final: 19:30*


Pre-Match Day Collection: Monday 15th July 11:00-13:00

Thursday 18th July 17:00-19:00

Shangri-La Pudong Hotel, 33 Fu Cheng Road, Pudong, Shanghai, 200120

Premier League representative in foyer with signage


Match Day Stadium Collection: Saturday 20th July 15:00-20:00

Hongkou Stadium Box Office (next to KFC), 444 E Jiangwan Rd, Hongkou Qu, 200000



Please be advised that booking confirmation and photo ID (Passport/ID card) will be needed for collection. 

If you have purchased tickets to both match days these can be collected together, you do not need to collect in both cities.